Privacy Notice

Privacy Notice

Colchester School of Gymnastics is a charitable incorporated organisation with the charity number 1154320. We have one registered premises located at Colchester School of Gymnastics, Brinkley Grove Road, Myland, Colchester, Essex, CO4 5DS. This policy explains how we will collect, process, use and protect any personal data that you provide to us.

Your personal information

We will collect and process data when you join our waiting list or book a holiday class. This data includes the following:

* Personal information such as your child’s name, your child’s date of birth, your child’s gender, postal and email address, relevant medical information of child, emergency contact name and contact telephone numbers.

* Username and passwords are held by Paysubsonline.com and Colchester School of Gymnastics do not have access to passwords. For full security and data protection policies for Paysubsonline please click the following link https://paysubsonline.com/membershipmanagementsecurity.aspx

* If you contact us we may keep a record of that correspondence.

* We do not hold personal bank or card details.

* We will remove the majority of your data from our system 12 months after you or your child have stopped attending Colchester School of Gymnastics. After this time we will retain minimal information for 7 years for accounting purposes. We have a legal obligation to keep data for this period of time. For those that have registered for pay as you go classes you will be emailed every 6 months to confirm that you are happy for us to keep you registered on the system.

* If you were to have an accident on our premises we will complete an accident report. We have a legal obligation to keep this data will need to be kept for the following length of time:

Adults- 3 years from the time of accident

Children- until they reach 21 years old

Acceptance of Terms

By submitting information to us or by using our website or registering for services through our website, you:

* Agree to accept the data protection practices outlined in this privacy policy; and

* Consent to our collecting and processing your personal data in accordance with this privacy notice.

Use of your information

We may use the information that you provide or that we collect for the following contractual purposes:

* To register for our waiting list and be contacted in regard to holiday and permanent classes. Occasional contact regarding club fundraising activities.

* Maintaining class attendance and records, and fee payments.

* To take advice and action in relation to collection of debts.

We may use the information that you provide or that we collect for the following legal purposes:

* To ensure you/ your child is well supported and safe whilst participating in their classes.

Disclosure of your information

We value your privacy and do not sell your information to any third parties under any circumstances.

We may give information about you if we have a duty to do so or if the law allows us to do so. This includes emergency services and debt recovery companies.

Paysubsonline.com is the processor of your personal data by providing data storage and the management system that is used by Colchester School of Gymnastics to manage and control the provision of classes to you.

Eposnow is a till system used to process payments. Name, email address and payment history are stored on this system. No card details are held. For Eposnow full terms and conditions please click the following link https://www.eposnow.com/uk/terms.

For competitive gymnasts to be entered into a competition provided by an external organisation, we will share the information required to enter the event, usually name, DOB, BG number and gender. Most competitions are large events and there are likely to be photographers and people filming.

For accounting purposes, we have a third-party accountant employed by us, who for the purposes of billing, debt recovery and accounting duties may have access to your personal data.

Communicating with you

We will only send emails to individuals who have registered via www.colchestergymnastics.com or as part of an ongoing relationship we have with an individual or business.

Your right to control what communications, if any, that you receive from Colchester School of Gymnastics is important to us. The information below will assist you in understanding the different communications options you have, and how you can notify us of changes in your preferences or to unsubscribe in general.

Colchester School of Gymnastics may email those that have expressed an interest about holiday classes, fundraising activities, any kit/ clothing information or promotions and any other relevant correspondence e.g. short notice closures, competitions etc. You can opt in or out at any time via your paysubsonline account. Please note that opting out may affect our ability to carry out the things we need to do for you or your child to take part in our classes.

In addition, you may contact us on 01206 844188 to request that your preference be changed. Any requests may take up to 5 working days.

Understanding Website Usage

To better understand how our website is used and improve its performance we use Google Analytics cookies. Google Analytics is an analytical web service provided by Google, Inc. Cookies are used to collect information such as the time of day a visit occurred, which pages were visited, how long was spent on the site and to identify the point of origin and any search keywords used. This helps us to provide a better website experience and improve its performance.

Google Analytics cookies include:

_utma | _utmb | _utmc |_utmv | _utmx | _utmxx | _utmz | _utmcw

We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Third Party Cookies

In order to allow functionality from social media networks such as Twitter and Facebook, third party cookies are used on the Colchester School of Gymnastics. We have no control over these third party cookies. To find out more about any third party cookie it is advisable to visit the respective site and to review their individual cookie policy.

Access to information

You have a right and are able to access the personal data we hold about you at any time by logging in to your Paysubsonline.com account. You are also able to make changes to that data at any time by logging in. In addition if you need this in writing please visit reception. If you have any trouble logging in to your Paysubsonline.com account you can contact us by emailing info@colchestergymnastics.com or phoning 01206 844188 for help.

Changes to this privacy notice

We reserve the right to update, modify and/or change this Privacy Policy at any time. Any such changes will be posted here. If you continue to attend Colchester School of Gymnastics after we have changed this Privacy Policy, you hereby consent to be bound by any such changes. Those that have opted in to communications will receive an email informing of any changes to the privacy policy and a copy will be displayed in reception after any change. This notice was last updated on 22/05/18.

Security

The full details of Paysubsonline.com security policies can be found by clicking the following link: https://paysubsonline.com/membershipmanagementsecurity.aspx

Where you have a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

If your personal data is accessed by an unauthorised third party, we will not be responsible for any direct or indirect damage caused as a result of such unauthorised access.

We are not responsible or liable to you for any loss or damage you may suffer or incur in connection with your use of this Site which is caused by any event beyond our reasonable control including the electronic transmission of information, content, material and data over the internet and the interception and decryption of it by others.

We are not responsible to you for any losses or damage you may suffer caused by any distributed denial-of-service attack, or any viruses or other material which is malicious or technologically harmful and which may infect, contaminate or damage your computer equipment or computer programs, or cause damage to software or damage to or loss of data unless caused by our negligence. You should ensure that you use appropriate virus checking software and firewalls.

Whilst we take all reasonable steps to ensure that the Site continues to be available there may be times when it is not available. This may be for reasons relating to the maintenance of, or alterations to, the Site or for reasons beyond our control. We are not responsible to you if the Site is unavailable.

Contacting us

All questions, comments and requests regarding this privacy notice should be addressed to: The Data Controller: info@colchestergymnastics.com or by writing to: The Data Controller Colchester School of Gymnastics, Brinkley Grove Road, Myland, Colchester, Essex, CO4 5DS.

If you object to your data being processed please contact us to receive an ‘Objection to data processing form’. Once this form has been completed and received we will be able to discuss the options open to you.